Workshop 1

Islamic Core Banking Practices

• Understand the principles of Islamic Finance, Shariah law and the key Islamic products

• Use a structured approach to assess and benchmark the performance of Islamic Banks

Workshop 2

IT Security

• Protecting customer information, the increasing value and adoption of internet based technologies.

• Data availability vs data security.

Workshop 3

Business Process Management

• What trends are driving the shape of the BPM sector in Europe? What differentiates BPM from other management theory

Workshop 4

Outsourcing

• Does the IT outsourcing of non-core functions enable a greater focus on business core competences or precipitate an inevitable loss of control and hindrance to coherent strategy development?

• 21st century contact centres: producers of transformational customer service or detrimental creators of consumer disenchantment?

Workshop 5

Data Storage

• Identifying the main risks to company data. What new trends do IT decision makers need to be aware of?

Workshop 6

Fraud and Anti Money Laundering

• Implementing the Third EU Money Laundering Directive and the Government’s draft regulations.

•  AML compliance for multinational organizations: coping with conflicting rules.

Workshop 7

Compliance

• The challenges that face the modern head of compliance.

• SEPA, MiFID and Bassel II.

• Looking at Compliance in the broader sense; what is the overall cost of regulatory compliance for the finance? Are politicians aware of the cost of regulatory compliance?

Solution Overview:
Session title:  SOA Adoption and achieving Business Agility

Synopsis:

• Service Oriented Architecture between near term ROI and long-term strategy
• Introducing the LINK Service Bus Framework & adaptors for  banking
• Multi-channel integration : IVR, ATM, Internet banking..etc

Workshop 8

ENTERPRISE CONTENT MANAGEMENT

• Increasing the efficiency and accuracy of content management in today’s ever security conscious landscape

• Streamlining internal business processes

• Document and content capture

• Maintaining a competitive ECM advantage

• How to capture, process and integrate EOBs